Privacy Policy

Apollo Process LLC — Last updated November 5, 2026

Apollo Process LLC ("Apollo Process," "we," "us") is a process-serving company based in Garland, Texas. This policy describes how we collect, use, share, and store personal information.

Information we collect. Contact information you give us when you place an order or contact us — name, firm or company, phone number, email address, and mailing address. Service information contained in documents you send us for service, including the names and addresses of the people to be served. The content of our communications with you, including phone calls (which may be recorded), emails, and text messages. Basic technical information collected automatically by our website host when you visit our website, such as server logs and cookies.

How we use information. To provide process service — making service attempts, preparing affidavits and returns of service, and updating you on the status of your orders. To communicate with you about your orders and inquiries, including by text message when you ask us to. To send information you request, such as our rate card. For billing, record-keeping, and legal compliance.

How we share information. We do not sell personal information. We share information only as needed to perform our services — for example with courts and e-filing systems when returns are filed, and with our phone, text-messaging, and email service providers so communications can be delivered. Mobile phone numbers and text-messaging consent information are not shared with third parties or affiliates for marketing or promotional purposes.

Storage and security. Information is stored in our business systems, protected by reasonable administrative and technical safeguards, and kept as long as needed for the matter it relates to and for legal and business record requirements.

Your choices. You may opt out of text messages at any time by replying STOP. You may contact us to request correction of your contact information.

Contact us. Apollo Process LLC, P.O. Box 494525, Garland, TX 75049 — orders@apolloprocess.com — (214) 807-2015.